Privacy policy

This policy explains how DigiSmart Technologies LLC ("DigiSmart", "we") handles personal data you share through www.digismartuae.com. We aim to collect only what we need to reply to you.

Who we are

DigiSmart Technologies LLC, Musaffah 32, Abu Dhabi, PO Box 112576, United Arab Emirates. Email: sales@digismartuae.com. Phone: +971 54 434 5484.

What we collect

• Enquiry form: your name, mobile number, optional email address, area, property type, the services you're interested in and any message you write.
• Technical data needed to protect the form: your IP address is used briefly, in a shortened and scrambled (hashed) form, to block automated spam and repeated submissions.
• Messages you send us directly by phone, WhatsApp or email.

This website does not use advertising or analytics cookies. Your language choice (English or Arabic) is remembered in your own browser only.

Why we use it

We use your details to reply to your enquiry, arrange a site survey, prepare a quote and provide the service you ask for. We rely on your consent, given when you submit the form, and on the steps needed to enter into a contract with you.

Who we share it with

We don't sell your data. Form submissions are delivered to us by email through our email provider and processed on our website host's servers. We share details with others only where needed to provide your service or where the law requires it.

Some features involve third parties: WhatsApp links open WhatsApp (Meta); the map on the contact section loads from Google only if you choose to show it; and product links take you to Amazon.ae, which has its own privacy policy.

How long we keep it

Enquiries are kept for as long as needed to respond and follow up, and for no longer than 12 months unless you become a customer, in which case we keep records needed for the service and for legal and accounting purposes. Spam-protection records are deleted automatically within 24 hours.

Your rights

You can ask us to access, correct or delete your personal data, or withdraw your consent, by emailing sales@digismartuae.com. These rights are provided under the UAE's Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, where it applies.

Security

The website uses HTTPS. Form submissions are checked on our server and sent through an authenticated email connection. No method of transmission is completely secure, but we take reasonable steps to protect your data.

Changes

We may update this policy. The date at the top shows when it last changed.