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Maintenance, repair and support
Repairs, health checks and annual maintenance for CCTV, access control, Wi-Fi and network systems in Dubai and Abu Dhabi, including systems installed by others.
Repairs and troubleshooting
Tell us what's wrong and we'll diagnose it on site. Common jobs include:
- Cameras offline, showing no picture, or blurry at night.
- Recorders not recording, full or failed hard drives, lost passwords.
- Phone apps that stopped connecting to the cameras.
- Access control readers or locks not responding.
- Slow Wi-Fi, dead zones and network dropouts.
Annual maintenance contracts
A maintenance contract keeps systems reliable and catches problems before you need the footage. Visits typically include:
- Cleaning camera lenses and housings, and checking angles.
- Checking recording, storage health and how many days of footage are kept.
- Firmware updates for cameras, recorders and network equipment.
- Checking cabling, power supplies and connections.
- A short report of what was checked and anything that needs attention.
The number of visits and response arrangements are agreed in each contract, based on the size of the system.
Systems we didn't install
We regularly take over maintenance of existing systems. On the first visit we document what's installed, fix urgent issues and recommend what's worth keeping.
Frequently asked questions
Do you charge for a diagnosis visit?
Ask us when you get in touch. We'll explain any visit charge before we come.
Why are my cameras blurry at night?
Dirty lenses, spider webs, failed infrared lights or reflections from nearby walls are the usual causes. Most can be fixed on the visit.
Book your free site survey
Tell us a little about the property and we'll get back to you by phone or WhatsApp.