Home internet and router setup

Please note: DigiSmart is an independent installer. We are not affiliated with, and are not an agent of, e& (Etisalat), du or any other telecom provider. Internet subscriptions, line activation, billing and faults on the provider's line are handled by your provider directly.

What we help with

• Router configuration: Wi-Fi name and password, security settings, firmware updates and parental controls.
• Placing and connecting equipment so the provider's router and your own Wi-Fi system work together.
• Extending the network to other floors, the majlis or the garden with access points or mesh Wi-Fi.
• Connecting devices: smart TVs, printers, cameras and smart home hubs.
• Troubleshooting slow Wi-Fi, frequent dropouts, and devices that won't connect.

Works with your existing provider

Whether your home internet comes from e&, du or another provider, the equipment inside your home can usually be improved without changing your plan. We test the speed arriving at the router, then fix what's slowing it down inside the property. If the problem is with the provider's line itself, we'll tell you so you can contact them.

Moving into a new home?

Once your provider has activated the line, we can set up the network properly from day one: router, Wi-Fi coverage for every room, and separate networks for guests and smart devices. See Wi-Fi and access point installation.

Frequently asked questions